Privacy policy

Who we are

ZAFAN (زفان) is an Omani company specialising in palm-frond roofs. This policy covers the zafan.co website and the information submitted through it.

What we collect

We collect the information you enter in our request and contact forms, such as your name, contact details, project location and description, and any attachments you send, such as drawings and photographs. We also keep limited technical data to protect the forms from abuse, such as a hashed fingerprint of your connection address and the submission time.

How we use it

We use this information to review your request, contact you about it and prepare a proposal. We do not sell your information or use it for advertising.

Attachments and drawings

Attachments are stored in a private area that is not publicly accessible and is available only to authorised ZAFAN staff. We treat client drawings as confidential and do not share them with third parties without your consent.

Retention

We keep request data for as long as needed to follow up and meet our legal obligations. You may ask us to delete it at any time.

Cookies

The website uses a single essential cookie to protect forms against forged submissions. We do not use tracking or advertising cookies.

Your rights

You can ask to access, correct or delete your information by emailing sales@zafan.co, quoting your request reference number if you have one.

Contact

For any question about this policy: sales@zafan.co or +968 9116 8133.